Shipping and returns

Shipping your package

The parcels were received within 2 days of receipt of payment and sent by Poste Italiane Crono with tracking and delivery without signature.

Any type of shipment you choose, we will provide you with a link to track your package online.

Shipping costs refer to handling and packaging charges and postal charges.

The running costs are fixed, while the transport costs are a second of the total weight of the shipment. We advise you to group your items in one order.

We can not group distinct orders on items, as shipping costs will be charged for each one. Your package will be sent at your risk, but special attention will be paid to fragile items.

The boxes are large and your items are well protected.

Shipping costs Italy: starting from 7,20 €

Delivery time approximately 3 working days.

Shipping costs Europe:

Delivery time around 5 working days.

Shipping cost: starting at 20 Euro

RENDERED PRODUCTS:

IN ITALY, FREE OF CHARGE WITH TOTAL REFUND!

The summary response procedure:

Resolution procedure for products shipped to Italy

Tell us about your commitment to email via email, phone, mail or chat.

  • We reserve the courier to collect the product, the cost is our load
  • Prepare the package with the transport document attached, which we will send to you via email
  • We receive the product and evaluate that the product has not been damaged or worn
  • We refund the full amount with the payment method for the purchase, except in the case of
    to mark where it will be by bank transfer or paypal

    Resolution steps for products shipped overseas

    For sales outside Italy, shipping costs for returning products are a customer charge.

    • Tell us about your commitment to email via email, telephone, mail or chat.
    • Book the courier to collect the product, the cost is a customer charge
    • Prepare the package with the transport document sent to you by the courier
    • We receive the product and evaluate that the product has not been damaged or worn
    • We refund the entire value with the same payment method for the purchase, except in the case of marking where it will be by bank transfer or paypal